Specifics, Incorporated

In-Depth Insight

The 2008-2009 IT Services industry research reports are here! Specifics has released the following reports:

	IT Services Benchmarking Reports
	IT Services Executive and Management Compensation Study
	IT Services Compensation and Billing Practices Reports

You may purchase these reports directly through this Web site at the prices quoted below. An invoice will be faxed or e-mailed to your office and you will receive your reports via e-mail (PDF file format). Read on and you will find a brief description of each report along with a link for purchasing them.

You may download the appropriate survey questionnaire by clicking on the link below (Note: If you do not get a dialog box allowing you to SAVE the questionnaire, right click on the link.):

If you have any questions, please contact Joe Blumberg
770-391-0013

2008-2009 IT Services Benchmarking Reports

Purchase Report(s)

Since 1987, Specifics has been surveying and tracking the practices and performance of IT staffing and solutions firms. These reports give companies the opportunity to compare their results with other firms of similar size and mix of services. The metrics are reported and analyzed to show firms how internal practices have a direct impact on their performance. Detailed tables, charts, analysis, and projections are provided to help you plan and manage your business.

2009 Financial and Operating Metrics ($595)

Operating margins and sales, general, and administrative expenses (SG&A) are reported based on the size of companies and their mix of services. All numbers are reported based on their percentage of revenue, so it is easy to see how you measure up to the minimum, average, median, and maximum reported values. Are you spending similar amounts for sales compensation, recruiting, marketing, and more than 20 other expense areas as other firms spend in your respective group? What should you be spending as you move into a higher revenue category or pursue different types of business?

Click here for the 2009 Financial Operating Metrics Questionnaire.

2008 Sales and Recruiter Compensation, Headcount, and Turnover ($595)

Sales and recruiter headcount and compensation planning is often one of the more difficult and confusing management activities. How many do I need and what do I pay for? Salaries, incentives, leverage, and quotas are all issues to consider. This report will tell you how staff is aligned and paid relative to similar positions in similar size companies offering a similar mix of services. Actual pay and ratios of headcount and salaries to revenue or incentives to margin are reported with a range of values, so it is easy to see how you measure up to the minimum, average, median, and maximum reported values. How should your headcount and compensation plans be changed in order to compete more effectively, to reach higher revenue goals or to pursue other types of business?

Click here for the 2008 Sales and Recruiter Compensation, Headcount and Turnover Questionnaire.

2009 IT Services Executive and Management Compensation Study

Purchase Report

Since 1995, this study has fully analyzed the compensation practices for executives and managers in IT Services and systems-integration firms. The study looks at geographical differences based on multiple levels of responsibility, from small branches to large business units. Find out how companies are compensating COOs, CFOs, marketing executives, HR executives, technical managers, branch managers, recruiting managers, area and regional managers, and more. The findings will help you plan compensation for the key managers who are responsible for significant portions of your business.

Price: $595

2008 IT Services Compensation and Billing Practices Reports

Purchase Report(s)

Specifics has released a full complement of compensation studies based on technical skills for 47 cities or geographic areas across the country. The study looks at the rates and ranges being paid to full-time salaried staff and hourly contractors with different levels of skill in 50 different technical skill sets. In addition, the billing practices and year-to-year increases are presented for those skills in the same geographic markets. This is an opportunity to compare your practices, pay, and billing rates in the markets you serve. You must participate in order to purchase reports. Click here for the 2009 Compensation and Billing Questionnaire.

Price: $350 Per Location

Participate and save money! To contact us directly, call 770-391-0013, or send us an e-mail answers@specifics.com

Books

Finders Keepers - a guide to surviving and managing in the complex computer services industry.

Purchase Books

Ducks Can Catch Mice - guideposts and rules for successful IT consulting.

Purchase Books