VERTEX Management, Inc.
A Specifics Training Company
Solving the Human Problems in Information Technology
VERTEX Management, Inc. is a research-based, consulting and training firm that provides information and tools to improve the performance of companies in information technology. Since 1985, VERTEX has been a leading provider of human resource and client management process and trend information to strengthen quality improvement programs.
VERTEX Management licenses and presents proprietary training programs to develop the professional skills of employees. These programs, customized for unique client environments, are provided for managers, sales and technical professionals. Our program offerings include:
Managing Technical Professionals - an experience-based two-day workshop for supervisors who manage the technical resources who must satisfy internal or external client requirements and meet project objectives.
Consulting Skills for Technical Professionals - a challenging three-day workshop that develops the skills to change client perceptions, manage client expectations and build relationships through effective problem solving, influence and account management strategies.
Marketing for Technical Professionals - a focused three-day workshop for technical professionals who interact with clients and are responsible for account development, generating new or add-on revenue from the client base.
Effective Negotiations - an influential two-day workshop that builds the skills required to create win/win relationships and protect personal and company interests in practical business situations with clients or colleagues.
Client Management - a powerful two-day workshop that uses the actual experience of consultants or project teams to prepare client management strategies that enhance business relationships and increase revenue.
Effective Presentations - an interactive two-day workshop that uses video and advanced coaching techniques to build confidence in client presentations, including social small-talk, discussions to build compelling interest, and formal capability demonstrations.
Delivering Quality Support - an energetic one-day workshop that gives helpdesk professionals the skills to be more productive in their support activities, by introducing proven E-I-E-I-O concepts as a communications model for effective support.
VETEX also offers two books about management in the information technology industry:
Finders Keepers - a guide to surviving and managing in the complex computer services industry. Click here to order.
Ducks Can Catch Mice - guideposts and rules for successful IT consulting. Click here to order.
VERTEX Management, Inc.
490 Hunters Crossing
Atlanta, GA 30328
(770) 396-6600 (phone)
vertex@specifics.com
© Specifics, Inc. 2008
answers@specifics.com